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	<title>PJA: Bow &#38; Arrow &#187; Interactive</title>
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	<description>Live from the Corner of Bow &#38; Arrow</description>
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		<title>2011 Super Bowl ads and the missing (mobile) link</title>
		<link>http://blog.agencypja.com/2011/02/09/advertising/2011-super-bowl-ads-and-the-missing-mobile-link/</link>
		<comments>http://blog.agencypja.com/2011/02/09/advertising/2011-super-bowl-ads-and-the-missing-mobile-link/#comments</comments>
		<pubDate>Wed, 09 Feb 2011 17:41:14 +0000</pubDate>
		<dc:creator>Robert Davis</dc:creator>
				<category><![CDATA[Advertising]]></category>
		<category><![CDATA[Digital]]></category>
		<category><![CDATA[Interactive]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[mobile]]></category>
		<category><![CDATA[superbowl]]></category>

		<guid isPermaLink="false">http://blog.agencypja.com/?p=1743</guid>
		<description><![CDATA[With marketers making huge investments in the SuperBowl, why did so many forget to think about the guy on the sofa with a smartphone in his hands?]]></description>
			<content:encoded><![CDATA[<p>So you’re out to re-position, or even re-invent your brand – what better place to do it than the Super Bowl? Everybody watches it, and it’s a time when viewers are particularly receptive to your story; after all, t<a href="http://www.broadcastingcable.com/article/463656-Ads_Enjoy_High_Viewing_During_Super_Bowl.php" target="_self">hese days the ads </a><em><a href="http://www.broadcastingcable.com/article/463656-Ads_Enjoy_High_Viewing_During_Super_Bowl.php" target="_self">are</a></em><a href="http://www.broadcastingcable.com/article/463656-Ads_Enjoy_High_Viewing_During_Super_Bowl.php" target="_self"> the big story for some</a>, and a close runner-up to the game for many others.</p>
<p>After laying out oodles of cash for television time and impressive spots, what do you do next to help cement your success? This year, you probably did a couple things. You previewed the spot online to build buzz. You made sure your website supported the brand proposition on click through. And in most cases, you built in multi-channel social engagement during and after the game.</p>
<p>But if you’re a marketer at Chrysler, Audi, Mercedes Benz, Skechers or any of the movie studios advertising big new movies, you forgot to think about the guy on the sofa with a smartphone in his hands. Especially the one who was interested in your brand. That’s right – you spent millions to reach consumers in a high-impact environment but didn’t build a mobile site to let them take action right away on the interest your ad created. In fact, nearly half of Super Bowl advertisers didn’t have a mobile site.</p>
<p>To quantify what they missed:</p>
<ul>
<li><a href="http://www.pewinternet.org/Reports/2010/Mobile-Access-2010/Summary-of-Findings.aspx" target="_self">In 2010, Pew Internet</a> found that in the 30-49 age cohort, 43% of Americans now access the internet on their smartphones. (A 12 point increase over 2009.)</li>
<li>Among the 18-29 year olds, that number increases to 65%.</li>
</ul>
<p>And to put it in perspective <a href="http://www.pewinternet.org/Reports/2010/Twitter-Update-2010/Findings/Overview.aspx" target="_self">alongside Twitter</a>:</p>
<ul>
<li>Of the 30-49 age cohort, only 7% use Twitter.</li>
<li>Among 18-29 year olds, just 14%.</li>
</ul>
<p>To be fair, social media strategies we saw this year had more to them than Twitter – Audi’s “estate sale” Facebook promotion, for example. But Audi’s other big social concept was based on driving use of a conceptual hashtag – and consequently was aimed at a tiny fraction of their audience. (Among 50 – 64 year olds – those likely to buy a big fat Audi A8 – only 6% used Twitter, as of December 2010.) I’m sure the agency would point out that small groups of highly influential individuals tend to profile well against both advanced social media use and likelihood to influence purchasers. I know I&#8217;d probably haul out that rationale, but I’m not sure I’d really be able to feel good about it.</p>
<p>And if you’re Chrysler, and you just spent millions on a spot that powerfully communicates a new positioning for a company attempting to rise from its own ashes – how do you justify not providing an immediate next step?</p>
<p>For anyone looking for Super Bowl advertisers with great mobile sites that really delivered on the next step, check out Kia, Hyundai, GoDaddy, and VW. And be sure not to miss SalesForce’s mobile microsite for Chatter, which let you start the signup process for a free trial in a beautifully simple way – and gives Salesforce what they needed to follow up with you through your work email, thus moving the conversation from your living room sofa to the office. The site&#8217;s not elegant, but it&#8217;s remarkably effective at furthering prospect engagement.</p>
<p>I know from personal experience how hard it can be for the agency to affect decisions about the website; in many cases, the client’s marketing organizations are structured to split ownership of site and campaign decision-making and budgeting. And site development roadmaps are often built with far longer lead times than campaigns. These are gaps best closed by senior client-side marketers. The data is there to justify it – is the will?</p>
<p><em>Robert Davis is SVP Digital Marketing at PJA advertising + marketing. This post was written with research support from Tessa Sandler.</em></p>
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		<title>Using the iPad to Reshape Content</title>
		<link>http://blog.agencypja.com/2011/02/03/interactive/using-the-ipad-to-reshape-content/</link>
		<comments>http://blog.agencypja.com/2011/02/03/interactive/using-the-ipad-to-reshape-content/#comments</comments>
		<pubDate>Thu, 03 Feb 2011 18:49:54 +0000</pubDate>
		<dc:creator>Roger Wong</dc:creator>
				<category><![CDATA[Digital]]></category>
		<category><![CDATA[Interactive]]></category>
		<category><![CDATA[Technology]]></category>

		<guid isPermaLink="false">http://blog.agencypja.com/?p=1461</guid>
		<description><![CDATA[The New York Times recently published an article about how apps and web services are enabling consumers to customize how they read their online content. From apps like Flipboard and Pulse to services like Readability and Instapaper, users are increasingly demanding to consume content whenever, wherever and however they want. When Apple introduced the iPad [...]]]></description>
			<content:encoded><![CDATA[<p><img class="aligncenter" title="Flipboard" src="http://img201.imageshack.us/img201/1192/flipboard.jpg" alt="Flipboard" width="454" height="404" /></p>
<p><em>The New York Times</em> recently <a title="Apps Customize How Users Read Content Online - NYTimes.com" href="http://www.nytimes.com/2011/02/01/technology/01read.html">published an article</a> about how apps and web services are enabling consumers to customize how they read their online content. From apps like <a title="Flipboard for iPad" href="http://flipboard.com/">Flipboard</a> and <a title="Alphonso Labs" href="http://www.alphonsolabs.com/">Pulse</a> to services like <a title="Readability" href="https://www.readability.com/">Readability</a> and <a title="Instapaper: Save interesting web pages for reading later" href="http://www.instapaper.com/">Instapaper</a>, <strong>users are increasingly demanding to consume content whenever, wherever and however they want.</strong></p>
<p>When Apple introduced the iPad a year ago, many print publishers saw it as a panacea for their dwindling readership. By creating digital editions, they hoped to recapture some of the eyeballs lost to aggregators and RSS feeds. One of the pioneering publication apps was the <a title="WIRED Magazine for iPad on the iTunes App Store" href="http://itunes.apple.com/us/app/wired-magazine/id373903654?mt=8">WIRED Magazine iPad app</a>. Because of its novelty, its debut issue <a title="Wired magazine's iPad liftoff" href="http://www.crainsnewyork.com/article/20100606/FREE/306069969">sold 73,000 digital copies</a> in nine days, almost as much as on newsstands. There is a clear desire from users to read magazines on their tablets.</p>
<p><strong>What that first generation of attempts miss though, is they are trying to replicate 20th century print experience on a 21st century device.</strong> The magazine apps feel very one way. But the iPad is an Internet-connected device and users on the Internet demand more interactive experiences. They want to copy and paste passages to put on their blogs. They want to share articles via Facebook and Twitter. Using Adobe’s Digital Magazine Solution, Condé Nast is starting to address some of these issues.</p>
<p>Meanwhile apps such as <a title="Flipboard for iPad" href="http://flipboard.com/">Flipboard</a> are aggregating content and repackaging it for their users. Flipboard presents news items according to a user’s social graph, creating a personalized and highly relevant news stream. Additionally, the app presents this content in a unique way: as a paper magazine. The visual is striking, yet it still holds familiarity with users since it loosely mimics the experience of reading a real-world magazine, with the benefits of interactivity. And so far it has been a hit with users, even earning an <a title="Apple Calls Flipboard &quot;iPad App Of The Year&quot;" href="http://www.businessinsider.com/apple-calls-flipboard-ipad-app-of-the-year-2010-12">App of the Year</a> award from Apple.</p>
<p><strong>Different kinds of content demand different kinds of packages.</strong> For example as a designer, I—along with most designers and art directors—flip through magazines such as <em>Communication Arts</em> and <em>Print</em>, and peruse blogs and websites like LovelyPackage.com and SmashingMagazine.com. Seeing something cool usually sparks an idea for whatever we’re currently working on.</p>
<p>To get through the hundreds of design-related sites out there, I use RSS feeds to aggregate this content for myself in Google Reader. Unfortunately, because I am so busy, I am not able to keep up with all my feeds. I may manage to check it only every few days. And I dread seeing that “1000+” number next to my unread items.</p>
<p>So last year, when the iPad was introduced, I decided to find a solution as an independent side project. I knew that an app on this large dedicated canvas could be created to serve this need of efficiently consuming visual inspiration. I teamed up with a developer friend and we started work on  <a title="DesignScene: An inspiration explorer for iPad" href="http://www.designsceneapp.com/">DesignScene</a>.</p>
<p>We set out to create something that designers would enjoy using and become part of their daily ritual. We had two primary objectives:</p>
<ul>
<li><span style="font-size: 15.6px;"><strong>The UI must serve the content and the audience.</strong> It has to be beautiful and show off visuals well.</span></li>
<li><span style="font-size: 15.6px;"><strong>The content must be relevant. </strong>There&#8217;s a glut of design-related websites and blogs on the Internet. Let&#8217;s help designers navigate through them. </span></li>
</ul>
<ol></ol>
<p>The UI we designed is sparse—a simple grid that takes advantage of the screen real estate afforded by the tablet. Users flick through the various grid cells to see an assortment of images. They can enlarge the images to fill the screen or read the accompanying text from the original source via the built-in web browser. DesignScene surfaces up the latest inspirational images of not only design, but also architecture, photography, art and so on. The content is a curated list of sources and—as a whole—has an editorial point of view to enhance discovery.</p>
<p><img class="aligncenter" title="DesignScene" src="http://img138.imageshack.us/img138/6022/designscene.jpg" alt="DesignScene" width="454" height="404" /></p>
<p>It’s been two weeks since DesignScene launched. So far we’ve had great response from <a title="DesignScene — Shawn Blanc" href="http://shawnblanc.net/2011/01/designscene/">users</a> and <a title="DesignScene: An Inspiration Browser For Graphic Designers" href="http://www.macstories.net/reviews/designscene-an-inspiration-browser-for-graphic-designers/">media</a>. We built social sharing into the app and we can already see hundreds of discoveries being <a href="http://search.twitter.com/search?q=%22via+%40DesignSceneApp%22">shared on Twitter</a>. Our users are interacting with content in a way that was not possible just a year ago.</p>
<p><em>Roger Wong is a creative director in our San Francisco office. Check out </em><em><a title="DesignScene: An inspiration explorer for iPad" href="http://www.designsceneapp.com/">DesignSceneApp.com</a></em><em> if you’re interested in his iPad app.</em></p>
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		<item>
		<title>Marketers and Social Media: A Crisis of Confidence?</title>
		<link>http://blog.agencypja.com/2010/11/21/interactive/marketers-and-social-media-a-crisis-of-confidence/</link>
		<comments>http://blog.agencypja.com/2010/11/21/interactive/marketers-and-social-media-a-crisis-of-confidence/#comments</comments>
		<pubDate>Mon, 22 Nov 2010 00:24:42 +0000</pubDate>
		<dc:creator>Hugh Kennedy</dc:creator>
				<category><![CDATA[Digital]]></category>
		<category><![CDATA[Interactive]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Planning]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://blog.agencypja.com/?p=1402</guid>
		<description><![CDATA[If you’re convinced that it’s just the twenty-something crowd that’s driving the use of social media, think again. When it comes to social media adoption, especially for business purposes, another real driver is you, the marketing professional. So just how involved are you in social media? In our recent survey of 350 marketing professionals conducted [...]]]></description>
			<content:encoded><![CDATA[<p>If you’re convinced that it’s just the twenty-something crowd that’s driving the use of social media, think again. When it comes to social media adoption, especially for business purposes, another real driver is you, the marketing professional.</p>
<p>So just how involved are you in social media? In our <a href="http://www.btobonline.com//apps/pbcs.dll/article?AID=2010101119922#seenit">recent survey</a> of 350 marketing professionals conducted in conjunction with our friends at the <a href="https://mlc.executiveboard.com/Public/Default.aspx">Corporate Executive Board&#8217;s Marketing Leadership Council</a>, we found that around 90 percent of senior marketing professionals use professional and social networking tools.  On average, they spend 19 hours a week on social media sites. And 55 percent read and share content through social media channels daily.</p>
<p>Nineteen hours is a lot of time out of a busy week, but these markets think it’s worth it. Three-quarters of them believe that social media is important for professional success as a marketer. A quarter said it is very important, and for a variety of reasons. The top reasons include everything from staying connected professionally to creating buzz about their companies to conducting research to better understanding their customers. And of course, they want to stay current on hot topics.</p>
<p>And yet, for all this activity, marketers still are jittery when it comes to using social media to drive business results or marketing leads.  In the cases of using social media for boosting word of mouth and understanding customers, for example, marketers’ <em>confidence</em> in using social media lags behind their belief in the <em>importance </em>of using social media.</p>
<p>Marketers may be ahead of the game when it comes to how they use and access social media.  One-fifth of survey respondents participate in social media via a smart phone. Another 54 percent participate via a laptop or netbook, which is a greater than 2:1 ratio over desktops.  This laptop/netbook usage, fueled by the rise of location-based services, will help drive the laptop to eclipse the stationary desktop computer.</p>
<p>So as a marketer, you are out in full-force when it comes to social media, just as much as your younger social media counterparts, and even if you are still working out the business applications.  For those of us old enough to remember when the Internet was introduced as a commercial tool, it was we marketers who were on the leading edge of the adoption curve and brought it into the mainstream. Is it deja-vu all over again?</p>
<p>To take the survey yourself, click <a href="https://www.survey-executiveboard.com/se.ashx?s=46F0C17453D75F14">here</a>.</p>
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