April 20th 2010. That’s when the BP oil spill began. Fifty-two days later it’s clear that it’s a crisis unlike any other country or company has faced before. As you would expect, BP has used all of the typical crisis management PR tools in order to keep up with the situation – if not get [...]
June 10th, 2010 | Social Media | 1 Comment »
If you missed the October 15th broadcast of “This Week in Social Media” you can listen to it here. For this broadcast we discussed online communities and user-generated content being an important source of information and collaboration for Internet users, but community owners and members continue to wrestle for control and ownership – in public. Who [...]
October 16th, 2009 | Social Media | No Comments »
